KARUNA
MANOR

Payal Chhabra

Home Manager

I have been the registered Home Manager at Karuna Manor since November 2022, previously I was the Hotel Services Manager for the home.

Over the past 17 years I have worked as a Physiotherapist and Deputy Manager with residents, families, loved ones and the wider community to promote a sense of belonging.

I am pleased to be leading an exceptional team who are dedicated to delivering excellent person-centred care and we are proud to be rated overall outstanding by CQC.

I have a vast experience in clinical care, with the last 25 years specialising in elderly care. I am passionate about supporting my team members and I am most fulfilled when I enjoy spending time with our residents who love to enjoy a chat and a chuckle.

Rian Era

Care Services Manager

After graduating with a  bachelor’s degree in Nursing in 2003. I have worked in various departments in both medical and surgical settings, gaining over 18 years in experience along the way.

I joined the TLC family in 2015  and am pleased to say that I have been promoted to the role of Care Services Manager.

I’m honored to be working with a very dedicated team and amazing residents at Karuna Manor.

Jihan Al Dalhami

Finance and HR Manager

In 2024 I joined Karuna Manor Care Home after coming from our sister home, Kailash Manor.

I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.

I am passionate about building relationships with the residents here at Karuna Manor and also the relatives.

Ravi Joshi

Business Development Manager

Prior to my arrival in the UK, I had the privilege of working in Sales and Marketing for almost four years, which has equipped me with excellent communication skills and the ability to maintain positive relationships with all the stakeholders.

In December 2022, I joined our sister care home Kailash Manor, as an Assistant Business Development Manager. During my tenure, I developed strong relationships with both the team and residents and provided support to other TLC homes as well. This experience has instilled in me a sense of responsibility towards the community and a desire to make a positive impact.

I am thrilled to have joined the team at Karuna Manor in August 2024, and I am confident that I will be able to establish good relationships with the residents and their families. I look forward to leveraging my skills and experience to contribute positively to the team’s success.